ChecklistConcierge & DPC Practices

APCM Documentation Checklist for Concierge & DPC Practices

Optimize APCM documentation for Concierge and DPC practices. Maximize Medicare revenue stacking while maintaining high-touch patient care standards.

For concierge and DPC practices, Advanced Primary Care Management (APCM) offers a strategic way to monetize the high-touch care already provided to Medicare patients. This checklist ensures your documentation meets rigorous CMS requirements while preserving the premium patient experience through AI-automated outreach and meticulous care planning that justifies your membership fees.

Your Progress

Work through each item below to audit your practice. Check off completed items to track where you stand.

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Initial Enrollment & Regulatory Compliance

Foundational steps to ensure your concierge practice is legally and clinically prepared to bill APCM alongside membership fees.

Comprehensive Care Plan Components

The care plan is the heart of APCM; it must be electronic, accessible, and reflect the luxury level of care concierge patients expect.

AI-Driven Outreach & Communication

Leveraging AI call handling to maintain the proactive communication promised by concierge models while automating documentation.

Revenue Stacking & Audit Preparation

Protecting your practice from audits by clearly separating APCM activities from membership-funded services.

Frequently Asked Questions

Yes, provided the APCM services are for clinical care management and the concierge fee is for non-covered amenities. You must clearly document that the two do not overlap in scope.

AI call systems like Tile Healthcare automatically track the minutes spent on non-face-to-face care and provide transcriptions, which are essential for meeting Medicare's documentation requirements for APCM.

APCM is designed to be more flexible and integrated into the primary care workflow, offering a simpler coding structure that aligns better with the comprehensive care concierge doctors already provide.

Yes, APCM is subject to standard Medicare Part B cost-sharing. Many concierge patients have supplemental insurance that covers this, but it must be disclosed during the consent process.

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APCM Documentation Checklist for Concierge & DPC Practices | Tile Health