eClinicalWorks APCM Implementation Checklist | Tile Health
Optimize your eClinicalWorks EHR for APCM. A step-by-step checklist for eCW configuration, billing setup, and AI-powered care management integration.
Transitioning to the Advanced Primary Care Management (APCM) model within eClinicalWorks requires precise configuration of your EHR's population health and billing modules. This checklist ensures your eCW environment is optimized to capture care management minutes, automate patient outreach via AI, and maximize reimbursement under the latest CMS guidelines for primary care.
Work through each item below to audit your practice. Check off completed items to track where you stand.
eCW Configuration & Module Setup
Prepare your eClinicalWorks environment by enabling specific care management features and defining the necessary billing parameters.
Population Health & Patient Identification
Utilize eCW's internal reporting and population health tools to identify, stratify, and enroll eligible APCM patients.
AI Workflow & Documentation Automation
Implement AI-powered call handling to manage the high volume of monthly APCM touchpoints without increasing staff burden.
Frequently Asked Questions
eCW utilizes the Care Management module to track minutes. By integrating Tile Health AI, the time spent on automated outreach and patient monitoring is automatically logged into this module, ensuring audit-ready documentation.
Yes, the healow patient portal provides the necessary secure messaging and record access required by CMS. When combined with Tile Health’s 24/7 AI call handling, your practice meets all availability mandates.
No. Tile Health integrates directly with eClinicalWorks via secure API, meaning your patient lists, chronic conditions, and care plans sync automatically without manual CSV exports.
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