Question 1

How does AI ensure 42 CFR Part 2 compliance during calls?

Accepted Answer

Our AI captures and logs specific consent for SUD record disclosure, ensuring all automated interactions meet the strict confidentiality standards required for addiction treatment records. Every interaction is timestamped and mapped to the patient's specific authorization level.

Question 2

Can AI handle the re-disclosure notice requirements?

Accepted Answer

Yes, our platform automatically appends the required 42 CFR Part 2 re-disclosure prohibition statement to all generated summaries and patient communications, ensuring that any information shared with the care team remains protected under federal law.

Question 3

How is patient consent documented for APCM enrollment?

Accepted Answer

The AI records verbal consent and captures timestamped acknowledgments during the enrollment call, storing these digital signatures directly in the patient's EHR to satisfy both CMS APCM requirements and SAMHSA confidentiality guidelines.

Question 4

What happens if a patient revokes consent for SUD data sharing?

Accepted Answer

The system immediately flags the record across the APCM platform, halting automated data transfers and notifying the compliance officer to ensure no further SUD-specific information is shared externally while maintaining internal care logs.

Question 5

What are the 2026 BHI add-on codes for SUD?

Accepted Answer

Codes G0568, G0569, and G0570 allow for additional APCM reimbursement when providing integrated behavioral health services to SUD patients. These codes recognize the higher complexity involved in managing addiction alongside chronic conditions.

Question 6

How does AI document the time requirements for G0568?

Accepted Answer

Our platform tracks every minute of automated patient interaction and clinical review time, providing a detailed audit trail that proves the required monthly thresholds for the BHI add-on codes have been met for each patient.

Question 7

Does the AI assist with the SUD-specific APCM care plan?

Accepted Answer

Yes, the AI uses structured data from patient check-ins to populate care plan templates that address MAT adherence, social determinants of health, and co-occurring mental health disorders, satisfying the comprehensive care plan requirement.

Question 8

Can AI identify patients eligible for the APCM high-complexity tier?

Accepted Answer

By analyzing diagnosis codes and co-occurring conditions like chronic pain or depression, the AI flags patients qualifying for higher reimbursement levels, ensuring your practice is compensated for the actual intensity of care provided.

Question 9

How does the AI manage buprenorphine refill coordination?

Accepted Answer

The AI initiates proactive calls five days before a refill is due, screening for adherence issues and scheduling the necessary provider follow-up or urine drug screen (UDS) to ensure DEA and state-level MAT compliance.

Question 10

Can the system screen for relapse triggers during routine calls?

Accepted Answer

Using natural language processing, the AI identifies keywords and sentiment shifts associated with high-risk situations or cravings, immediately alerting the clinical team for rapid intervention before a relapse occurs.

Question 11

How is naloxone distribution documented via AI?

Accepted Answer

During care management check-ins, the AI confirms if a patient has a current rescue kit and logs the education provided. This documentation is crucial for meeting safety requirements and quality metrics for MAT programs.

Question 12

Does the AI support alcohol use disorder (AUD) monitoring?

Accepted Answer

Yes, it follows structured AUDIT-C protocols to monitor consumption patterns and medication adherence for naltrexone or acamprosate, providing providers with longitudinal data on the patient's recovery progress.

Question 13

How does AI handle post-detox follow-up calls?

Accepted Answer

The system automates the critical 24-hour and 7-day post-discharge outreach to ensure patients transition successfully from detox to outpatient MAT services, a high-risk period where many patients are lost to follow-up.

Question 14

Can the AI coordinate with co-occurring mental health providers?

Accepted Answer

It facilitates the secure exchange of care summaries between addiction specialists and external therapists, ensuring a unified approach to dual-diagnosis treatment while maintaining 42 CFR Part 2 compliance during the transfer.

Question 15

How does the system track SDOH for SUD patients?

Accepted Answer

During check-ins, the AI screens for housing instability or transportation barriers that frequently lead to MAT non-adherence, documenting these obstacles to support APCM complexity leveling and social service referrals.

Question 16

What role does AI play in emergency department (ED) diversion?

Accepted Answer

By providing 24/7 access to triage protocols, the AI helps SUD patients manage minor withdrawal symptoms or anxiety without unnecessary ED visits, documenting these interventions as part of the practice's care management efforts.

APCM Compliance for SUD: Documentation & FAQ Guide

42 CFR Part 2 & Consent Management

APCM Billing & BHI Add-on Codes

MAT Adherence & Monitoring

Care Coordination & Follow-up

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