eCW APCM Compliance & Audit Readiness Checklist
Ensure your eClinicalWorks practice meets CMS APCM requirements with our comprehensive compliance checklist. Optimize eCW workflows for audit readiness.
This checklist provides eClinicalWorks (eCW) practices with a structured framework to ensure APCM compliance and audit readiness. By leveraging eCW’s internal modules and Tile Health’s AI-powered call handling, practices can automate documentation, track care minutes, and maintain the rigorous records required for CMS reimbursement while reducing administrative burden.
Work through each item below to audit your practice. Check off completed items to track where you stand.
eCW Configuration and Setup
Properly configuring your eClinicalWorks environment is the first step toward APCM compliance and accurate reimbursement.
Documentation and Time Tracking
Accurate time tracking is the most scrutinized aspect of APCM audits. Ensure your eCW logs are airtight.
Billing and Revenue Cycle Management
Maximize your APCM revenue by ensuring the eCW billing module is optimized for these specific CMS requirements.
Frequently Asked Questions
AI-powered call handling automates the logging of patient interactions, providing detailed summaries that can be imported into eCW for audit-proof documentation.
Yes, the eCW Care Management module includes a timer feature, but it requires manual activation unless integrated with an automated communication platform like Tile Health.
The most common risk is insufficient documentation of non-face-to-face time; ensuring every call and coordination effort is logged in eCW is essential.
Yes, the portal should be used for secure messaging and sharing the comprehensive care plan, which are both requirements for APCM reimbursement.
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