APCM
Revolutionize Patient Care in Universal Healthcare Clinics
Unlock the full potential of your universal healthcare clinic with AI-powered solutions. Deliver exceptional care and streamline administrative tasks effortlessly.
Increase patient satisfaction by 30% within three months by reducing wait times and enhancing appointment scheduling accuracy.
Common Challenges for universal healthcare Practices
- !Managing high patient volumes with limited resources often compromises care quality.
- !Ensuring seamless EHR integration with existing clinic systems can be challenging.
- !Difficulty in maintaining consistent communication with patients across various channels.
- !Balancing administrative tasks with patient care leads to provider burnout.
How Tile Healthcare Helps universal healthcare Providers
- ✓APCM AI enables streamlined patient scheduling, reducing wait times significantly.
- ✓EHR integration ensures patient data is accurate and accessible securely.
- ✓Automated communication tools enhance patient engagement without additional staff.
- ✓Reduce administrative burden, allowing healthcare providers more time for patient care.
Real-World Use Cases
- 1A universal healthcare clinic reduced average patient wait time by 20% using APCM's AI scheduling features.
- 2The clinic improved patient no-show rates by 15% through automated appointment reminders.
- 3Integration with EHR systems allowed seamless transfer of patient data, reducing errors in record-keeping.
Where does your APCM revenue go?It was never captured.
The typical primary care practice sits on $100,000+ of billable APCM revenue each year. The bottleneck isn't eligibility - it's the operational bandwidth to enroll, document, and follow up with 500+ patients at scale.
Average annual APCM revenue left uncollected per practice with 500+ Medicare patients.
Eligible patients never get enrolled because clinical staff are fully committed to in-office care and cannot absorb outreach on top of their existing workload.
Consumed by your team on enrollment calls, care plan documentation, and compliance paperwork - tasks that automation resolves in minutes.
Of practices that attempt manual care management programs abandon them within 6 months. The operational burden is simply unsustainable without technology.
The bandwidth problem won't fix itself. But it can be automated in under 30 days.
See Your Revenue PotentialWhat does your revenue command center do?
Track eligibility, monthly check-ins, and billable time for 500+ patients across 8+ EHRs in one dashboard - mapped to the 2025 APCM codes G0556, G0557, and G0558.

How does the automated workflow
turn data into revenue?

We sync with your EHR to find eligible chronic patients.

We call patients to explain benefits and get consent.

We monitor patients 24/7 and conducts monthly check-ins.

We send you a billing report every 30 days, mapped to codes G0556-G0558.
Your Clinical Workforce
in the Cloud.
Smart eligibility and audit-proof compliance - automated and always on, 24/7, 365 days a year, so you never miss a dollar.
Which patients qualify for APCM?
We scan your entire patient panel against the 2025 APCM codes G0556, G0557, and G0558, separating eligible patients from legacy CCM - so you never bill incorrectly.
How does patient outreach work?
From enrollment calls to at least one monthly check-in, our AI agent handles every patient conversation - documented and compliant without your staff lifting a finger.
How do we keep you audit-ready?
Every patient interaction is documented with precise time tracking, call recordings, and care plan updates - encrypted with AES-256 and stored securely for 7 years so you're always audit-ready.
Who covers your patients 24/7?
Your patients get continuous coverage without adding headcount. Our AI agent handles enrollment outreach, monthly check-ins, and emergency escalation to your on-call provider 24/7 - day, night, weekends, and all 11 federal holidays.
Frequently Asked Questions
How does APCM AI improve patient care in universal healthcare clinics?+
APCM AI enhances care by automating scheduling and patient communications, allowing clinics to focus more on patient interaction and less on administrative tasks.
Is APCM AI compatible with existing EHR systems used in universal healthcare clinics?+
Yes, APCM AI is designed to integrate seamlessly with most EHR systems, ensuring secure and efficient data management.
How can universal healthcare clinics measure the impact of APCM AI?+
Clinics can track key metrics such as patient satisfaction scores, appointment adherence rates, and administrative time saved to evaluate the impact of APCM AI.
What support is available for universal healthcare clinics using APCM AI?+
Comprehensive support includes onboarding, training, and ongoing technical assistance to ensure successful integration and operation of APCM AI in clinics.
Trusted by Forward-Thinking Independent Practices.
Real results from practices using AI-powered patient engagement to transform care delivery and revenue.

Healthcare Administration Analyst
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Telepsychiatrist & Healthcare AI Strategist
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Brian Eisenberg is a financial and operations executive who helps healthcare organizations, private equity-backed companies, and growth-stage businesses achieve sustainable profitability through strategic financial leadership, operational optimization, and long-term growth planning. With extensive experience in accounting, finance, acquisitions, and organizational transformation, he specializes in improving financial performance, maximizing reimbursement opportunities, leading due diligence initiatives, and building scalable strategies that drive lasting business value.

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CJ Belmont is a healthcare operations executive and board advisor who helps multi-site organizations scale, optimize performance, and build sustainable operational systems. With expertise in healthcare operations, compliance, turnarounds, and organizational growth, he combines people-first leadership with strategic execution to strengthen teams, improve efficiency, and help organizations navigate complex, high-growth environments.

Professor of Medicine & Geriatrician
David Dosa is a geriatric medicine physician, researcher, and healthcare leader who advances the quality of care for older adults through clinical innovation, health services research, and medical education. As a nationally recognized expert in geriatrics, long-term care, dementia care, and healthcare quality improvement, he combines academic leadership, federally funded research, and frontline clinical experience to improve outcomes for aging populations and strengthen healthcare systems.

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Elaine Lambert is a rheumatologist who provides specialized expertise in the diagnosis and management of complex rheumatic conditions. With a focus on patient-centered clinical care, she brings medical knowledge and experience to support improved outcomes and advance the delivery of high-quality specialty healthcare.

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Senior Healthcare Executive
John Versosky is a senior healthcare executive who helps health plans, PBMs, and healthcare organizations drive growth through Medicare strategy, product innovation, and operational transformation. With more than three decades of experience leading large-scale healthcare initiatives, he specializes in developing scalable, data-driven solutions that optimize performance, improve member outcomes, navigate complex regulatory environments, and deliver sustainable business growth.

Healthcare Strategy & Network Growth Leader
Karina Bocker is a healthcare strategy and network growth leader who helps payer and provider organizations optimize performance through Medicare Advantage and value-based care initiatives. With extensive experience in network strategy, provider performance improvement, and contract alignment, she leverages data-driven insights and cross-functional collaboration to enhance healthcare outcomes, strengthen strategic partnerships, and drive sustainable financial performance.

Health Services Strategic Advisor
Ken Petronis is a health services strategist, board advisor, and growth leader who helps payers, physicians, health systems, and emerging healthcare companies align around value-based care and population health solutions. Drawing on decades of experience building and scaling healthcare organizations, he brings a unique cross-sector perspective that connects stakeholders, drives sustainable growth, and develops practical, adoptable strategies that improve outcomes across the healthcare ecosystem.

Healthcare Operations Consultant
Laurence Kinzler is a healthcare operations and consulting leader who helps physician practices and healthcare organizations improve administrative performance, technology adoption, and operational efficiency. With more than 30 years of experience across healthcare administration, finance, IT, managed care, behavioral health, and practice management, he brings expertise in EMR implementation, revenue cycle optimization, compliance, and strategic operations to support sustainable healthcare growth.

Healthcare Operations Professional & Board Advisor
Marcie Auguiste is a healthcare operations professional and board advisor who helps healthcare leaders and organizations improve efficiency, strengthen decision-making, and advance patient-centered initiatives. Combining expertise in executive administration, public health, and healthcare leadership, she supports strategic operations while contributing practical insights that enhance care delivery, practice performance, and community health outcomes.

Associate Professor & Vitreoretinal Specialist
Mark Breazzano is a vitreoretinal specialist, academic physician, and healthcare educator who advances the field of ophthalmology through clinical excellence, research, and physician training. As an Associate Professor and Vitreoretinal Fellowship Director, he contributes expertise in retinal care, surgical innovation, and medical education while helping develop the next generation of ophthalmic specialists.

Senior Commercial Healthcare Leader
Mark Kamenetz is a healthcare commercial and business growth leader who helps healthcare organizations accelerate revenue, expand market presence, and build high-performing sales teams. With a proven track record spanning startups to large enterprise organizations, he combines strategic planning, business development, operational leadership, and partnership growth expertise to drive sustainable commercial success and deliver measurable business results.

Healthcare Industry Executive
Michael A. Plick is a healthcare industry leader with more than 35 years of experience helping organizations navigate growth, operations, and strategic opportunities. With a deep understanding of the healthcare landscape, he brings extensive industry knowledge and leadership expertise to support organizations in driving sustainable growth and achieving long-term success.

Senior Director of Business Development
Moawyah "Maui" Arikat is a healthcare business development and strategy leader who helps healthcare organizations drive growth through strategic partnerships, financial management, and operational excellence. With expertise in business development, healthcare strategy, and organizational performance, he works across stakeholders to identify opportunities, strengthen market positioning, and deliver sustainable business outcomes.

GTM Leader, AI & Medicare Strategy
Paul Costello is a healthcare go-to-market and AI strategy leader who helps healthcare organizations translate evolving CMS policies and reimbursement models into scalable revenue opportunities. With extensive experience across AI, digital health, and SaaS, he specializes in aligning innovative technologies with Medicare Advantage, value-based care, and care coordination programs, enabling companies to build sustainable growth strategies, accelerate adoption, and drive measurable healthcare outcomes.

Healthcare Leadership Advisor & Surgeon
Dr. Pete Tan is a healthcare leadership advisor, retired military leader, and surgeon who helps executives build trust-based leadership cultures that improve organizational performance and team engagement. Drawing on more than 40 years of experience across the U.S. Army, clinical medicine, academic institutions, and healthcare governance, he guides healthcare leaders in replacing command-and-control approaches with scalable leadership strategies focused on trust, accountability, psychological safety, and lasting impact.

Chief Commercial Officer, MedTech
Robert Lerma is a healthcare commercialization and MedTech executive who helps emerging and established healthcare technology companies launch, scale, and accelerate adoption of innovative solutions. With expertise across medical devices, digital surgery, clinical AI, surgical robotics, imaging, and global go-to-market strategy, he brings deep experience building commercial organizations, creating new markets, and driving revenue growth for transformative technologies that improve patient care.

Healthcare Executive & Innovation Leader
Stacie Sober is a healthcare executive and innovation leader who helps healthcare organizations strengthen access to care through strategic partnerships, health technology adoption, and AI-driven transformation initiatives. With expertise in rural health, population health, healthcare policy, and organizational leadership, she collaborates across providers, policymakers, and innovators to develop scalable solutions that improve health equity, workforce sustainability, operational performance, and patient outcomes.

VP, Clinical Quality & Population Health
Stella Onuoha-Obilor is a healthcare executive and population health leader who helps healthcare organizations improve clinical quality, optimize value-based care performance, and achieve sustainable operational excellence. With deep expertise in clinical operations, risk adjustment, Medicare Stars, HEDIS, and population health strategy, she leverages data-driven innovation, advanced analytics, and healthcare transformation initiatives to enhance patient outcomes, strengthen regulatory performance, and drive measurable impact across complex healthcare systems.

Healthcare Technology Executive
Stephen Sproul, MD is a physician leader and healthcare technology executive who helps healthcare organizations improve clinical workflows through electronic medical record (EMR) optimization, clinical informatics, and digital health strategy. As a Medical Director focused on EMR and clinical innovation, he brings expertise in bridging clinical needs with technology solutions to enhance care delivery, operational efficiency, and patient outcomes.

Internal Medicine Physician & Medical Director
Tarek Moqattash is a physician executive and healthcare leader who helps healthcare organizations advance clinical operations, physician engagement, and system-level transformation. With experience across primary care, hospital medicine, hospice, and federally qualified health centers, he brings expertise in healthcare policy, population health, clinical strategy, and emerging technologies to improve care delivery, expand access, and enhance patient outcomes.

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Thomas Hatzilabrou is a physician entrepreneur and medical research consultant who helps healthcare organizations, legal publishers, and AI companies improve medical accuracy, content quality, and healthcare communication. As the founder of Worldborne Medical, he combines clinical expertise, research review experience, AI consulting, and Six Sigma quality standards to deliver evidence-based solutions that support trustworthy healthcare information and innovation.

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Tim Eggena is a healthcare technology entrepreneur, investor, and strategic advisor who helps healthcare organizations and startups build, scale, and commercialize innovative health IT solutions. With decades of experience leading product development, business growth, and digital transformation in healthcare, he partners with founders, investors, and healthcare leaders to create technology-driven solutions that improve clinical outcomes, streamline operations, and expand access to high-quality care.

Senior Healthcare Executive
Tony Struthers is a senior healthcare executive who helps healthcare organizations strengthen operations, expand services, and improve community impact through strategic leadership and relationship-driven growth. With more than 40 years of experience leading acute care systems across nonprofit and proprietary healthcare environments, he brings expertise in healthcare operations, physician engagement, organizational development, and building effective partnerships that drive sustainable growth and improved patient care.

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