APCM

Enhance Patient Engagement at United Health Clinics with APCM

Discover how APCM's AI call center is revolutionizing patient interaction, optimizing workflows for united health clinics, and improving outcomes.

Achieve a 30% reduction in patient no-show rates in just six months, enhancing patient satisfaction and clinic efficiency.

Common Challenges for united health Practices

  • !United health clinics often face high patient volumes which strain administrative resources.
  • !Long wait times for patients due to inefficient communication can affect patient satisfaction.
  • !Managing patient appointments and follow-ups manually is time-consuming and prone to errors.
  • !Limited integration of EHR systems with current call management solutions can hinder unified health records.

How Tile Healthcare Helps united health Providers

  • APCM's AI call center solution automates appointment scheduling, freeing up staff for more critical tasks.
  • Real-time patient data integration enhances personalized care and ensures consistent communication.
  • Advanced analytics provide insights into patient interactions, helping to optimize service delivery.
  • 24/7 availability ensures patients receive assistance, improving satisfaction and trust in health services.

Real-World Use Cases

  • 1United health clinics use APCM to streamline patient check-ins, reducing wait times and improving clinic flow.
  • 2APCM enables seamless EHR integration, allowing staff to quickly access patient information for more informed care.
  • 3By utilizing AI-driven insights, clinics can tailor follow-up communications to enhance patient engagement.
The Revenue Gap

Where does your APCM revenue go?It was never captured.

The typical primary care practice sits on $100,000+ of billable APCM revenue each year. The bottleneck isn't eligibility - it's the operational bandwidth to enroll, document, and follow up with 500+ patients at scale.

$0K

Average annual APCM revenue left uncollected per practice with 500+ Medicare patients.

4 in 5

Eligible patients never get enrolled because clinical staff are fully committed to in-office care and cannot absorb outreach on top of their existing workload.

11 hrs/wk

Consumed by your team on enrollment calls, care plan documentation, and compliance paperwork - tasks that automation resolves in minutes.

38%

Of practices that attempt manual care management programs abandon them within 6 months. The operational burden is simply unsustainable without technology.

The bandwidth problem won't fix itself. But it can be automated in under 30 days.

What does your revenue command center do?

Track eligibility, monthly check-ins, and billable time for 500+ patients across 8+ EHRs in one dashboard - mapped to the 2025 APCM codes G0556, G0557, and G0558.

Dashboard

How does the automated workflow
turn data into revenue?

We sync with your EHR to find eligible chronic patients.
1

We sync with your EHR to find eligible chronic patients.

We call patients to explain benefits and get consent.
2

We call patients to explain benefits and get consent.

We monitor patients 24/7 and conducts monthly check-ins.
3

We monitor patients 24/7 and conducts monthly check-ins.

We send you a billing report every 30 days, mapped to codes G0556-G0558.
4

We send you a billing report every 30 days, mapped to codes G0556-G0558.

Your Clinical Workforce in the Cloud.

Smart eligibility and audit-proof compliance - automated and always on, 24/7, 365 days a year, so you never miss a dollar.

Which patients qualify for APCM?

We scan your entire patient panel against the 2025 APCM codes G0556, G0557, and G0558, separating eligible patients from legacy CCM - so you never bill incorrectly.

Scanning patients...
Maria S.
APCM Eligible
James R.
APCM Not Eligible
Linda K.
APCM Eligible
Robert T.
APCM Eligible
Susan M.
APCM Eligible

How does patient outreach work?

From enrollment calls to at least one monthly check-in, our AI agent handles every patient conversation - documented and compliant without your staff lifting a finger.

How do we keep you audit-ready?

Every patient interaction is documented with precise time tracking, call recordings, and care plan updates - encrypted with AES-256 and stored securely for 7 years so you're always audit-ready.

Time TrackingCall RecordingEHR SyncHIPAA Compliant7-Year Retention

Who covers your patients 24/7?

Your patients get continuous coverage without adding headcount. Our AI agent handles enrollment outreach, monthly check-ins, and emergency escalation to your on-call provider 24/7 - day, night, weekends, and all 11 federal holidays.

Patient OutreachMonthly Check-InsEmergency EscalationHoliday Coverage

Frequently Asked Questions

How does APCM integrate with existing EHR systems at united health clinics?+

APCM offers seamless integration with major EHR systems, ensuring that patient records are updated in real-time, facilitating comprehensive care.

What specific benefits does the AI call center bring to united health clinic staff?+

It automates routine tasks like appointment reminders, reducing administrative burdens and allowing staff to focus on direct patient care.

Can APCM's AI system accommodate the high patient volume typical at united health clinics?+

Yes, APCM is designed to handle high call volumes efficiently, ensuring that all patient interactions are managed effectively.

Are patient interactions with APCM's AI call center compliant with HIPAA regulations?+

Absolutely, APCM is fully HIPAA-compliant, ensuring that all patient data is handled with the highest standards of privacy and security.

Trusted by Forward-Thinking Independent Practices.

Real results from practices using AI-powered patient engagement to transform care delivery and revenue.

Security Shield Overlay

Ready to turn patient data into passive revenue?

$0 setup fees. No long-term contracts. 100% HIPAA compliant. Live in under 30 days.