APCM
Enhance Intermountain Healthcare Operations with AI-Powered Call Centers
Empower your intermountain healthcare clinic with intelligent AI solutions designed to optimize patient interactions and streamline your care processes.
Intermountain healthcare clinics report a 30% increase in patient satisfaction within three months of deploying our AI call center solutions.
Common Challenges for intermountain healthcare Practices
- !Managing high patient call volumes leading to extended wait times.
- !Difficulty in integrating call center operations with existing EHR systems.
- !Challenges in maintaining consistent patient follow-up and communication.
- !Struggling with resource allocation due to fluctuating call center demands.
How Tile Healthcare Helps intermountain healthcare Providers
- ✓Seamless integration with intermountain healthcare's EHR for improved patient data access.
- ✓Personalized patient experiences through AI-driven call routing and management.
- ✓Reduced administrative burden, allowing staff to focus more on direct patient care.
- ✓Real-time data analytics to optimize resource allocation and improve service delivery.
Real-World Use Cases
- 1Intermountain healthcare clinics use APCM to reduce patient wait times by integrating predictive scheduling and automated callbacks.
- 2Clinics enhance data security and compliance by leveraging encrypted communication and seamless EHR integration.
- 3Intermountain healthcare facilities utilize AI to personalize patient follow-ups, increasing appointment adherence by 20%.
Where does your APCM revenue go?It was never captured.
The typical primary care practice sits on $100,000+ of billable APCM revenue each year. The bottleneck isn't eligibility - it's the operational bandwidth to enroll, document, and follow up with 500+ patients at scale.
Average annual APCM revenue left uncollected per practice with 500+ Medicare patients.
Eligible patients never get enrolled because clinical staff are fully committed to in-office care and cannot absorb outreach on top of their existing workload.
Consumed by your team on enrollment calls, care plan documentation, and compliance paperwork - tasks that automation resolves in minutes.
Of practices that attempt manual care management programs abandon them within 6 months. The operational burden is simply unsustainable without technology.
The bandwidth problem won't fix itself. But it can be automated in under 30 days.
What does your revenue command center do?
Track eligibility, monthly check-ins, and billable time for 500+ patients across 8+ EHRs in one dashboard - mapped to the 2025 APCM codes G0556, G0557, and G0558.

How does the automated workflow
turn data into revenue?

We sync with your EHR to find eligible chronic patients.

We call patients to explain benefits and get consent.

We monitor patients 24/7 and conducts monthly check-ins.

We send you a billing report every 30 days, mapped to codes G0556-G0558.
Your Clinical Workforce
in the Cloud.
Smart eligibility and audit-proof compliance - automated and always on, 24/7, 365 days a year, so you never miss a dollar.
Which patients qualify for APCM?
We scan your entire patient panel against the 2025 APCM codes G0556, G0557, and G0558, separating eligible patients from legacy CCM - so you never bill incorrectly.
How does patient outreach work?
From enrollment calls to at least one monthly check-in, our AI agent handles every patient conversation - documented and compliant without your staff lifting a finger.
How do we keep you audit-ready?
Every patient interaction is documented with precise time tracking, call recordings, and care plan updates - encrypted with AES-256 and stored securely for 7 years so you're always audit-ready.
Who covers your patients 24/7?
Your patients get continuous coverage without adding headcount. Our AI agent handles enrollment outreach, monthly check-ins, and emergency escalation to your on-call provider 24/7 - day, night, weekends, and all 11 federal holidays.
Frequently Asked Questions
How does APCM improve patient experiences at intermountain healthcare clinics?+
APCM enhances patient experiences by reducing wait times, offering personalized interactions, and ensuring seamless data access through integrated EHR systems.
What makes APCM beneficial for intermountain healthcare clinics?+
APCM's AI-driven solutions streamline patient communication, optimize operational efficiency, and ensure compliance with healthcare standards.
Can APCM handle fluctuating call volumes at intermountain healthcare facilities?+
Yes, APCM dynamically scales to manage call volumes, ensuring no patient is left waiting and resources are efficiently utilized.
How does APCM ensure data security in intermountain healthcare operations?+
APCM employs robust encryption and security protocols to protect patient data, maintaining full compliance with HIPAA regulations.
Trusted by Forward-Thinking Independent Practices.
Real results from practices using AI-powered patient engagement to transform care delivery and revenue.

Ready to turn patient data into passive revenue?
$0 setup fees. No long-term contracts. 100% HIPAA compliant. Live in under 30 days.



























