APCM

Revolutionize Patient Experiences at Epic Healthcare Clinics

Transform your epic healthcare clinic with AI-driven call center solutions that improve patient care and operational efficiency.

Achieve a 30% reduction in patient call wait times within three months, enhancing patient satisfaction and clinic efficiency.

Common Challenges for epic healthcare Practices

  • !Managing high call volumes leading to patient dissatisfaction.
  • !Difficulty in integrating call center operations with existing EHR systems.
  • !Challenges in maintaining patient confidentiality during call interactions.
  • !Inadequate staffing to handle after-hours patient inquiries effectively.

How Tile Healthcare Helps epic healthcare Providers

  • Seamless integration with EHR systems to streamline patient data access.
  • Improved patient satisfaction through reduced wait times and efficient call management.
  • Enhanced after-hours support, providing 24/7 patient assistance.
  • Cost-effective solution reducing the need for extensive human resources.

Real-World Use Cases

  • 1Epic healthcare clinics use APCM to automate routine appointment scheduling, freeing up staff time for patient care.
  • 2Clinics leverage AI for personalized patient follow-ups, ensuring timely updates and check-ins.
  • 3Epic healthcare facilities utilize the AI call center for efficient management of prescription refill requests, improving service delivery.
The Revenue Gap

Where does your APCM revenue go?It was never captured.

The typical primary care practice sits on $100,000+ of billable APCM revenue each year. The bottleneck isn't eligibility - it's the operational bandwidth to enroll, document, and follow up with 500+ patients at scale.

$0K

Average annual APCM revenue left uncollected per practice with 500+ Medicare patients.

4 in 5

Eligible patients never get enrolled because clinical staff are fully committed to in-office care and cannot absorb outreach on top of their existing workload.

11 hrs/wk

Consumed by your team on enrollment calls, care plan documentation, and compliance paperwork - tasks that automation resolves in minutes.

38%

Of practices that attempt manual care management programs abandon them within 6 months. The operational burden is simply unsustainable without technology.

The bandwidth problem won't fix itself. But it can be automated in under 30 days.

What does your revenue command center do?

Track eligibility, monthly check-ins, and billable time for 500+ patients across 8+ EHRs in one dashboard - mapped to the 2025 APCM codes G0556, G0557, and G0558.

Dashboard

How does the automated workflow
turn data into revenue?

We sync with your EHR to find eligible chronic patients.
1

We sync with your EHR to find eligible chronic patients.

We call patients to explain benefits and get consent.
2

We call patients to explain benefits and get consent.

We monitor patients 24/7 and conducts monthly check-ins.
3

We monitor patients 24/7 and conducts monthly check-ins.

We send you a billing report every 30 days, mapped to codes G0556-G0558.
4

We send you a billing report every 30 days, mapped to codes G0556-G0558.

Your Clinical Workforce in the Cloud.

Smart eligibility and audit-proof compliance - automated and always on, 24/7, 365 days a year, so you never miss a dollar.

Which patients qualify for APCM?

We scan your entire patient panel against the 2025 APCM codes G0556, G0557, and G0558, separating eligible patients from legacy CCM - so you never bill incorrectly.

Scanning patients...
Maria S.
APCM Eligible
James R.
APCM Not Eligible
Linda K.
APCM Eligible
Robert T.
APCM Eligible
Susan M.
APCM Eligible

How does patient outreach work?

From enrollment calls to at least one monthly check-in, our AI agent handles every patient conversation - documented and compliant without your staff lifting a finger.

How do we keep you audit-ready?

Every patient interaction is documented with precise time tracking, call recordings, and care plan updates - encrypted with AES-256 and stored securely for 7 years so you're always audit-ready.

Time TrackingCall RecordingEHR SyncHIPAA Compliant7-Year Retention

Who covers your patients 24/7?

Your patients get continuous coverage without adding headcount. Our AI agent handles enrollment outreach, monthly check-ins, and emergency escalation to your on-call provider 24/7 - day, night, weekends, and all 11 federal holidays.

Patient OutreachMonthly Check-InsEmergency EscalationHoliday Coverage

Frequently Asked Questions

How does APCM integrate with epic healthcare's EHR system?+

APCM seamlessly integrates with your existing EHR system, ensuring secure access to and management of patient records.

What patient data security measures does APCM employ?+

APCM uses advanced encryption protocols to protect patient data, ensuring compliance with HIPAA regulations.

Can APCM AI handle high call volumes during peak hours?+

Yes, the AI system is designed to efficiently manage high call volumes, reducing wait times and enhancing patient experience.

Is APCM capable of providing multi-lingual support for diverse patient demographics?+

Absolutely, APCM offers multi-lingual support to cater to diverse patient needs, ensuring clear and effective communication.

Trusted by Forward-Thinking Independent Practices.

Real results from practices using AI-powered patient engagement to transform care delivery and revenue.

Security Shield Overlay

Ready to turn patient data into passive revenue?

$0 setup fees. No long-term contracts. 100% HIPAA compliant. Live in under 30 days.