Head of People Operations

About This Role

Tile Health is scaling rapidly, and the Head of People Operations will be responsible for creating the infrastructure, policies, and programs that ensure every employee has a best-in-class experience. From onboarding and benefits to performance management and culture initiatives, you will build the operational foundation that enables Tile Health to attract, retain, and develop exceptional talent in a competitive market. This role reports to the Chief People Officer and partners with every function in the organization.

What You'll Do

• Design and implement people operations processes including onboarding, offboarding, leave management, and HR compliance
• Select, configure, and manage HRIS, payroll, and benefits administration platforms for a growing workforce
• Develop and administer the performance review cycle, calibration process, and promotion framework
• Build employee engagement programs and conduct regular pulse surveys to identify cultural health indicators
• Ensure compliance with federal and state employment laws, managing multi-state employment complexities for a distributed workforce

What We're Looking For

• 7+ years of HR or people operations experience, with at least 3 years in a leadership role at a technology company
• Experience building people operations infrastructure at a growth-stage company (100-500 employees)
• Deep knowledge of employment law across multiple US states, particularly for hybrid and remote workforces
• Proficiency with HRIS platforms (Rippling, BambooHR, or Workday) and payroll systems
• Data-driven approach to people decisions, with experience using HR analytics to inform strategy
• Excellent interpersonal and communication skills for coaching managers and advising executives

Nice to Have

• Experience in healthcare technology or life sciences organizations
• SHRM-SCP or PHR certification
• Background in building DEI programs and inclusive workplace practices
• Experience managing people operations through a high-growth phase or organizational transformation