Back to all positions
Sales • REF: TH-SLS-009

Customer Success Manager

Chicago, ILHybridFull-time
Apply for this position
Location
Chicago, IL
Work Mode
Hybrid
Department
Sales
Employment Type
Full-time
Reference ID
TH-SLS-009
Date Posted
July 1, 2026

About This Role

The Customer Success Manager will make sure practices see real value from Tile Health, turning new customers into long-term, growing partners.

What You'll Do

  • Own relationships with a portfolio of practices post-sale
  • Drive adoption and demonstrate measurable value
  • Identify expansion opportunities and reduce churn risk
  • Advocate for customer needs across the company

What We're Looking For

  • 3+ years in customer success or account management
  • Track record of retaining and growing accounts
  • Strong relationship and communication skills
  • Data-informed approach to customer health

Nice to Have

  • Experience working with healthcare practices
  • Familiarity with revenue cycle or care management
Apply for this position